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A short weekly reset. We'll talk through last week and this week together, one thing at a time, then pull it into a day-by-day plan. The more context you add over time, the sharper the coaching gets, but it works from day one regardless.
Your reference for running a great one-to-one. This is their time, not yours.
A one-to-one is your team member's time. Your job is to create space for them to think, share and grow. Lead with listening. Ask before you advise.
Aim for 45 to 60 minutes. Protect the time. Cancelling sends a powerful signal about how much you value the person.
Start with a genuine check-in. Try: "How are you doing, really?" Give them time to answer. Don't rush to the agenda.
This is often the right space for feedback, but only when you're prepared. Use the Radical Candour tab to plan a specific piece of feedback before the meeting.
Write up your notes straight away. Follow through on anything you said you'd do. Nothing undermines trust faster than a manager who forgets what they promised.
Prepare for your next one-to-one through a quick coaching conversation. The tool will help you think through what to bring, then produce an agenda you can use or share.
Your one-to-one isn't a status update for your manager. It's time set aside for you. Use it to share what's really going on, ask for what you need, and have the conversations that don't fit into the day-to-day. Your manager's job is to listen, support, and help you move forward. Your job is to come prepared.
You don't need a long list. Two or three clear talking points with specific examples will lead to a far better conversation than a page of notes. Think across five areas:
Your manager can only support you with what they know. Be honest. If something isn't working, say so. Naming awkward things helps: "This feels a bit difficult to raise, but..."
Prepare a piece of feedback through a coaching conversation. The tool will ask you questions to help you think it through, then produce guidance you can use in the conversation.
Radical Candour is a feedback framework developed by Kim Scott. Great feedback requires two things at once: caring personally about the person, and challenging them directly. Most managers do one or the other. The best do both.
Radical Candour is not something you save for annual reviews. It's a habit built in small moments:
When you practise Radical Candour consistently, team members trust you more, problems get solved faster, and people grow instead of staying stuck. The whole team gets more productive and less anxious.
Radical Candour is not the same as Radical Honesty. It is not permission to say whatever you think. Kim Scott's point is that you care personally enough to tell someone the truth in a way that helps them grow. That distinction matters.
Most managers default to Ruinous Empathy. They care about the person, so they hold back. The kindest thing you can do is tell the truth — clearly, specifically, and with genuine care for the person you're speaking to.
A structured framework for helping your team own their problems and decisions — rather than bringing them to you for answers.
Off My PLATE is a delegation and problem-solving framework. It stops you becoming the answer to every question. Instead of solving things for your team, you coach them to think it through, make a recommendation, and own the outcome.
The result: your team gets more capable, you get your time back, and decisions stick because the person who made them owns them.
When a team member comes to you with a problem, resist the urge to solve it. Instead, use PLATE as the structure for your conversation.
You don't need to follow the script rigidly. The goal is that your team member leaves the conversation owning the problem and the solution — not you.
PLATE works best when used consistently. The first few times, your team members may find it uncomfortable — they're used to you having the answers. Stick with it. Within a few weeks, they'll start arriving with a PLATE summary already prepared. That's when you know it's working.
Your team members have their own version of Off My PLATE in the TimeBuilder Companion employee app. It coaches them through PLATE before they come to you — so the conversation is sharper from the start.
The next time a team member brings you a problem, ask them to work through it in the tool first and come back with a PLATE summary. It takes ten minutes and transforms the quality of the conversation.
Work through a problem or task using the PLATE framework, then share your plan with your manager.
PLATE is a simple framework for thinking through a problem properly before you bring it to your manager. Instead of arriving with "I've got a problem", you arrive with a clear analysis and a recommendation. That's a completely different conversation.
Your manager will respect you more for it, and you'll feel more confident walking in.
The tool below will coach you through each step. At the end, you'll get a summary you can copy and share with your manager before the conversation.
Speaking is three to four times faster than typing. These tools work across your whole computer, so you can dictate into any text field, not just this app. Prefer typing? That works just as well.
The microphone buttons inside this app use your browser's built-in speech recognition. They're free and need no setup, but accuracy varies by browser and microphone. Chrome and Edge work best. For consistent, higher-quality dictation across your whole computer, one of the tools below is worth a look.
Ben's top pick. Voicy works across your whole system: hold a hotkey, speak, done. In practice it's faster and more accurate than the more heavily marketed alternatives, and it's the tool Ben uses day to day. If you want one tool to try first, start here.
Typeless takes a different approach. Rather than just transcribing what you say, it lets you define your personal writing style: your tone of voice, your preferred phrasing, how formal or casual you like to sound. When you dictate, it rewrites your words in your style. The result feels more like something you actually wrote, rather than raw speech converted to text.
If you write a lot of emails, proposals, or client communications and want the output to sound like you without editing, Typeless is worth exploring. It's still early days for this kind of tool, so it's worth trying to see if it fits your workflow.
The most heavily marketed voice dictation tool right now. Wispr Flow works across any app on your computer and has solid accuracy. It also includes AI features so you can give spoken instructions like "make this shorter" or "turn this into bullet points." It's a polished product with a strong design, though you may find the experience is not necessarily better than Voicy in day-to-day use despite the bigger profile.
Each of these tools processes your audio on their own servers. Before committing to any tool, take a moment to review its privacy policy: what is recorded, how long it is stored, and whether it is used to train AI models. This is especially relevant if you dictate anything client-confidential or commercially sensitive.
A quick reference to everything in this app. If you are not sure where to start, this is the place.
A weekly check-in for resetting and planning. Talk or type through how last week went and what's on your mind for the week ahead. If you've added context, such as quarterly priorities or a strategy document, the coaching draws on it. If not, the tool still works, just from a blank slate. At the end you get a one-page plan you can download and print, and the tool remembers it for next week's recap.
When to use it: Once a week, ideally the same day each week, to reset and plan ahead.
A structured reference for making the most of your one-to-one meetings. The manager view gives you a framework for preparing, running and following up on 1:1s with each team member. The employee view helps you prepare for your own 1:1s: what to bring, how to get the most from the conversation, and how to raise things that matter. This is a guide, not a chat tool: it gives you a structure to follow, not an AI conversation.
When to use it: Before a one-to-one meeting to prepare, or after to review.
A coaching tool for preparing a piece of feedback before you deliver it. Based on Kim Scott's Radical Candour framework, the idea is that the best feedback combines genuine care for the person with directness about what needs to change. The tool walks you through a conversation: what the situation is, what the specific behaviour was, what the impact has been, and how you want to frame the conversation. At the end it produces guidance you can use or adapt.
When to use it: When you need to give feedback that is honest, specific and constructive, and you want to think it through first.
A delegation coaching tool built around the PLATE framework: Problem, Locate, Alternatives, Tell, Endpoint. The manager version is a reference guide for coaching your team to own their problems rather than bringing them to you for answers. The employee version helps you think through what you are carrying, and produces a summary you can share with your manager.
When to use it: When your plate is too full, or when you want to get better at handing things over with clarity and confidence.
A reference tab covering three tools that let you dictate instead of type, across your whole computer. Speaking is significantly faster than typing, and for reflective tools like this one it often produces better, more natural answers. The tab covers Voicy (the recommended pick), Typeless (for polished, styled output), and Wispr Flow. The mic buttons inside this app use your browser's built-in recognition, which is free but less reliable: the Voice Tools tab explains the alternatives.
When to use it: If you want to speed up how you interact with this tool, or with your computer generally.
Each tool sends your input to Claude, Anthropic's AI, which generates a response tailored to what you have written. The AI is configured to be a practical, direct coaching partner: it will not flatter you or give vague advice. It aims to help you think more clearly, act more decisively, and get better value from your time.
Your conversations are not used to train AI models. Inputs and outputs are deleted after 7 days. Nothing is stored on our servers: everything runs through a secure API connection.